Get started with all your customer engagement needs. Exotel plans help you set up sales/support numbers, create multi-level call flows, send SMS and WhatsApp messages, trigger voice campaigns, and enable number masking. Sign up today and enjoy the full suite of Exotel features with our 7-day free trial and 500 test credits.
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We work with some of the biggest companies and help them with customized cloud conversation solutions.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
What impressed me the most about the Exotel team was their proactive approach to addressing potential issues before they even arise. Rather than simply reacting to problems, they make a genuine effort to understand their client's specific requirements and develop solutions to meet those needs without prompting. Their ability to anticipate customer needs is truly exceptional.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day
All our plans come with a no-commitment, 7-day FREE trial. No need to just look from a distance, you also get to play with the product! Use your Exotel account, get your hands dirty with custom call flows and integration with your CRM, Helpdesk, etc. Everything works just the same in a trial account. Get Rs. 500 worth free usage (Calls & SMS) to explore and test all our features.
Our pricing starts at INR 0.18 for 100,000 SMS. Contact sales for more details and volume-based discounts.
Our pricing starts at INR 0.56 for business-initiated messages and INR 0.34 for customer-initiated messages. Contact sales for more details and volume-based discounts.
An Exophone is a virtual phone number on the cloud. This virtual number allows you to take multiple calls at the same time. Device intelligent call flows, play an IVR greeting, record calls and perform specific actions when you receive a call etc.
Exotel works on a credit system and 1 credit = ₹1. For eg. In a ₹9,999 plan you have 5,000 credits. You can use these credits for incoming calls, outgoing calls, and sending/receiving SMS
If you’d like to add more than 6 agents to your Exotel account, you can do so at a charge. Every additional agent will be charged at ₹199/month. You could also pay a flat fee of ₹1200/- per month and add an unlimited number of agents.
Yes! We are accepting invites for International Business SMS and you can register here. We are working on getting the international calling feature live very soon.
We do not have any channel restrictions. Depending on the resources available to you at your end, you can technically receive unlimited concurrent calls.
The trial account is valid for 7 days (pre-loaded with daily reducing credits worth ₹500). After this, you can make a payment via credit card, debit card, net banking, or cheque to convert your account to full.