SMS campaign is a one-to-many broadcast scheduled to deliver a promotional or transactional message. Exotel SMS Campaigns supports static and dynamic SMS types with real-time campaign wise analytics.
Upload a .CSV file with recipient numbers and other relevant details to send a personalised message using dynamic SMS.
Choose a DLT approved message template and sender ID. Customize the template with variables mapped from the CSV.
Perform final checks by testing before a campaign launch. Monitor campaigns with live dashboards and take actions based on performance.
Leverage on an always-available and highly scalable cloud platform with best-in-class delivery rates and the least latency times with backup routes.
Broadcast dynamic SMSes easily with custom attributes in vernacular Indian languages.
Take decisions on the fly, backed by data with real-time campaign level dashboards and reporting. Pause and resume campaigns to optimise for better results.
Schedule SMS campaigns quickly with a simple and easy to use intuitive dashboard. Ensure all checks by testing SMS before campaign launch.
Manage bulk SMS templates and sender IDs at scale on a DLT ready, and ISO certified secure campaigning tool.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day